Hi there,

Thanks for stopping by! If you have any questions, and are not answered in our FAQ, feel free to reach out to us at gary@hitopxing.com. We will respond ASAP, and remember to check your spam emails!

If you want to modify or cancel your order, please input *urgent help* in your email.

                                                How to use the ticket                                     

In order to offer you better and faster customer service,we are setting up a new helping system.You do not need to email us but just submit a question ticket which is convenient and easy for both of us.

Step 1  Go to the help Wholesale page.

Step 2  Complete all the information needed including your name,email,question category (select one from the dropdown menu),priority,subject and message.

Step 3  You will get a noreply email if you have successfully submitted the ticket and also you will receive another noreply email when your ticket has been answered.

Each ticket has a tracking ID,with which you can search for it anytime.There will be a link for your ticket in the email,which will automatically lead you to the page.